Still need help?
24/7 customer support
Get answers to your questions from our Customer Support team.
GoFundMe makes it incredibly easy to raise money online for the things that matter to you most. In just a few minutes, you’ll be able to personalise your fundraising campaign and share it with the people in your life. In fact, over $5 billion has been raised by GoFundMe users.
With GoFundMe, the money you collect goes directly to you. There are no deadlines or limits – every donation that you receive is yours to keep. Raising money for yourself or a loved one has never been easier. What’s more, we’re here to help whenever you need it. GoFundMe will respond to your emails round the clock, 7 days a week.
We see people using GoFundMe to raise money for themselves, friends and family or even complete strangers in random acts of kindness. People raise money for just about anything, including medical expenses, education fees, volunteer programmes, youth sports, funerals & memorials, and even animals & pets.
We are always amazed at the ways people use GoFundMe to raise money. Read about some recent success stories or see how GoFundMe works.
GoFundMe features the very best in secure payment encryption technology. Your donors’ online payments are safe and your money is stored securely until you are ready to request a withdrawal via electronic bank transfer. US organisers and beneficiaries may also request a cheque.
Once your GoFundMe starts receiving online donations, you can easily request a withdrawal whenever you like. Withdrawing money does not affect the progress meter displayed on your campaign. Simply click “Withdraw” while logged into your account and follow the instructions. You can withdraw your balance and transfer it directly to your bank account. Bank transfers take 2–5 working days to appear in your account. US organisers and beneficiaries can also request a cheque.
Yes. GoFundMe makes it easy for another friend or family member to securely access the funds you have raised. Through GoFundMe, they will receive direct access to the money you have raised. Please note: You will not be able to enter their cheque or bank details during the withdrawal process personally. They will need to do this themselves.
The GoFundMe platform is free. A standard transaction fee of 2.9% plus $0.30 per donation includes credit card processing and the secure transfer of funds.
GoFundMe is powered by the kindness of our donors. Donors to your campaign may choose to give GoFundMe a voluntary tip during the donation process. These tips enable us to maintain and improve our free platform so that we can help even more people. We are incredibly grateful for the donors who help us keep GoFundMe the safest, most trusted and most successful option for personal fundraising.
No, never. With GoFundMe, there are no deadlines or time limits. Your campaign will remain live until you choose to turn off donations or remove the campaign altogether. Most organisers leave their campaigns active indefinitely to refer back to the kind comments and support that they receive.
No problem. Reaching your goal is not required. With GoFundMe, you keep each and every donation that you receive. Your campaign will be able to accept donations even after you’ve reached your goal. Once the goal is reached, the progress meter on your campaign will show that you have received more than your goal amount. If you would like to continue raising money, you can keep your campaign running for as long as you like.
GoFundMe provides an easy way to raise money with the support of your friends, family and online community. Our platform makes it simple to share your campaign in a variety of ways to bring in donations, track your progress and post updates to engage your community. Check out our fundraising tips and fundraising ideas for advice on how to raise more donations.
Check our list of supported countries and currencies to ensure that your country is supported.
We are proud to offer the first and only donor protection guarantee in the industry: the GoFundMe Guarantee. Every day, thousands of people get the help they need from generous donors. Our team of Trust & Safety specialists work night and day to make sure that funds get to the intended recipient, every time. In the unlikely event that something isn’t right, we will refund your donation. If funds are not delivered to the right person, we will donate the missing amount.
The GoFundMe Guarantee protects your donation. It takes a leap of faith to help someone else. That is why we make sure to honour your generosity by backing it up with the first and only guarantee for online fundraising. In the rare event that something is not right, we will refund your donation.
GoFundMe is powered by the kindness of our donors. While donating to a campaign, you may choose to give GoFundMe a voluntary contribution for providing our services and support to the campaign organiser. These tips allow us to keep our platform free and continue to build and improve so that we can help people more than ever. We are incredibly grateful to the donors that help us keep GoFundMe the safest, most trusted and most successful option for people in need.
Absolutely! With GoFundMe, organisers can easily raise money for you and even make sure that donations go directly to your bank account.
GoFundMe delivers your funds to you quickly because we know that many fundraising needs are time-sensitive. You can set up withdrawals and add your bank account details as soon as you accept the campaign organiser’s invitation to make you a beneficiary. Bank transfers then take 2–5 working days to appear in your account.
GoFundMe has the first and only guarantee in the industry.
You can personalise and share your GoFundMe in just a few minutes.
With a 0% platform fee, you get to keep even more of your money.
The GoFundMe app makes it easy to launch and manage your campaign on the go.
Harness the power of social media to spread your story and get more support.
Our best-in-class Customer Happiness agents will answer your questions, day or night.